You are more than welcome to return your item unless the product description states it is non returnable.
Please Note : Sale items are non returnable.
You have 14 days to return your order (UK) or 30 days (International) from the date of order.
How to repackage your item
Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition - unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached. Please enclose the returns form inside your parcel, along with your returned item, so we can identify you and please also state the reason for returning.
How to send your parcel
We always recommend returning your items tracked, as we unfortunately can't be held responsible for any items that do not reach us. Please also keep hold of your return receipt until your refund or exchange has been issued as proof of postage.
How long does a refund take?
We aim to process all returns within 7-14 days of delivery to us. You will be refunded via the same method of payment when purchased, and will be notified when we have processed your return/refund.
What is an unsuitable return?
Any items received exceeding the allocated 14 day refund policy will not be refunded nor returned to the customer.
Many thanks,
LBee